What Unlicensed Real Estate Virtual Assistants Can Do in Iowa

Iowa Real Estate Commission

The Iowa Real Estate Commission provides the licensees with a set of guidelines meant to regulate the responsibilities of unlicensed personnel. There are two lists, one with the activities permitted and one with those prohibited to a professional personal assistant of a real estate agent or broker. Nevertheless, their activities are not limited to the items on the lists.

Therefore, in the state of Iowa, a real estate assistant job description includes:

  • Answering the phone, providing other licensees with information about a listing, forwarding the calls from the public to the licensee;
  • Entering data on listings to an MLS;
  • Checking the status of a loan commitment following the negotiation of a contract;
  • Putting together the documents for a closing;
  • Securing documents from courthouses and other sources that are available to the public;
  • Having keys made for a company listing;
  • Writing promotional materials and ads and showing them to the licensee for approval;
  • Placing ads in the media as instructed by the licensee;
  • Recording and making deposits;
  • Performing bookkeeping activities;
  • Filling in contract forms observing the instructions of the licensee;
  • Monitoring personnel files;
  • Calculating commission checks;
  • Placing signs on properties;
  • Ordering routine repair items as instructed by the licensee;
  • Acting as a courier – deliver documents, pick up keys;
  • Scheduling appointments for the licensee to show properties;
  • Scheduling inspections;
  • Scheduling open houses;
  • Scheduling mortgage applications, pre-closing walk-thru, closings;
  • Performing maintenance works on properties;
  • Hosting open houses attended exclusively by salespersons and licensed brokers;
  • Accompanying the licensee to open houses and showings.

What do personal assistants do at open houses? They open the door and greet the public, distribute pre-printed materials, make sure the prospects fill in the guest book with their contact information, ensure security.