What Unlicensed Real Estate Virtual Assistants Can Do in Ohio

Ohio Department of CommerceEver since the economic crisis hit Ohio, the life of the professionals activating in real estate has become much more difficult. Competition is tight, so the focus has moved towards the brokers’ talent in marketing properties and negotiating prices. This does not leave much time for the less profitable but just as important office tasks every real estate professional must handle.

The situation in this solution is suggested by the regulations in force in the state of Ohio referring to the possibility to hire unlicensed personnel to help with the selling, exchanging, purchasing, renting and leasing of properties. Here is what a real estate assistant is allowed to do in the state of Ohio:

  • Perform secretarial tasks, such as calling eventual buyers on behalf of the licensee, scheduling meetings with them or the owners, answer all kinds of calls and transfer them to the licensee;
  • Prepare all sorts of documents and research reports for the licensee, such as market value analysis forms, listing packages and listing presentations.
  • Virtual assistants can prepare advertising materials and are allowed to process property information.
  • They are allowed to contact potential buyers by mail and phone in case of open house events and can organize direct mail campaigns.
  • They can deliver documents and paperwork.
  • They can handle post-closing details, such as delivering keys and process sales

Extra care needs to be paid to what a virtual office assistant is not allowed to do on behalf of the licensee: give information about their services, negotiate prices or rents, engage in telesales activities for the listings, ask or provide information about the rents and properties to potential clients without the strict supervision of the licensee or to competing professionals, without informing the licensee.