What Unlicensed Real Estate Virtual Assistants Can Do In Massachusetts

MassachussettsRealtor Commission Fees & Rates.Massachusetts is one of the most densely populated states in the US. It also features the highest median income of any state, and this makes it a particularly valuable area for real estate agents to do business in. One of the best ways to improve the efficiency of your real estate business is through the hiring of a virtual real estate assistant.

This service fulfills all of the usual tasks assigned to personal assistants, but outsources it to an online business rather than taking up space in your office. Most of the activities that these kinds of unlicensed assistants are legally allowed to do can be completed entirely outside of your office, making the virtual alternative a highly valued one.

Services That Unlicensed Assistants Can Perform On Behalf Of A Real Estate Licensee

Because virtual assistants do not have their own real estate license, their actions are strictly regulated by the state. Below is a list of the most common actions that assistants are allowed to take on behalf of their employers:

  • Make keys for listed properties and deliver them on behalf of the licensee;
  • Answer the licensee’s telephone and forward calls;
  • Create and place advertising for the company, but only with the approval of the licensee;
  • Schedule open house events;
  • Order routine repairs of properties;
  • Draft contract forms under licensed supervision;
  • Obtain public information through the state on behalf of the company;
  • Assemble documents for closing transactions;
  • Follow up on closed transactions.

On the other side of things, there is a specific list of things that Massachusetts-based assistants cannot legally do, including:

  • Interpret or explain contractual terms for a client;
  • Perform any type of negotiation on behalf of the licensee;
  • Host an open house without the licensee’s explicit approval;
  • Answer any questions about a property;
  • Claim or intentionally mislead a client to believe that he or she has a real estate license.